Puptown Hilliard Opening Day!

Grooming FAQ

Have questions? We have answers. Check out our most commonly asked grooming questions.

We require Bordetella, Rabies, Distemper, and Canine influenza.

Your pup will be with us approximately 5 hours for typical services. There is the option to expedite the process for a fee of $20 if you schedule your groom first thing in the morning and let us know when you schedule.

Your dog will either be on the table, in the tub or in a crate. Our pups are always supervised & given potty breaks if needed.

Over 75 years of combined experience. 

One of the most important parts of the grooming process is preventing anxiety. We recommend early & frequent exposure. Practice makes perfect! The more chances we have to get to know each other the more comfortable your dog will be. If your dog has a history of grooming anxiety we will work with you one on one to find a solution that best works for your pup. Each dog is different & has a different set of needs. We strive to make every experience each dog has here to be a positive one.

Currently we use a variety of Bark-2-Basic brand Shampoos and Conditioners.

M-F   7am – 5pm

Sat   8am – 5pm

Closed Sundays and on major Holidays

Once your dog is fully vaccinated it is time to make an appointment.

Cost is dependent on a few factors: 

Coat condition – Service Requested – Behavior / Time required – Length of time between visits

Final price determined upon completion

Older pups often need special care & attention. 

We recommend the style of hair cut be kept short and easy to maintain to keep the grooming time to a minimum. 

Depending on the breed and preferred style every 4-6 weeks is recommended. 

For doodles and non shedding breeds, to maintain a longer trim every 4 weeks is required. 

For shorter shaves on doodles or other non shedding breeds 8-12 weeks is acceptable. 

Tips are appreciated and distributed to all of our workers.

This is not permitted. It is very disruptive to the process and can lead to safety concerns.